How Information is used
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with Special Lights 's rights or property, users of this Site, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We strive to ensure the security, integrity and privacy of personal information submitted to our Site, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. We will nonetheless endeavour to take all reasonable steps to protect the personal information you may transmit to us. Including SSL 128 bit encryption technology for transmission of information during the purchase process.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Cookies and Invisible Pixels
A cookie is a very small text file that is sent to a user's browser from a web server and stored on the user's computer hard drive. It assigns the computer a unique identifier. It is essentially the user's identification card when he/she returns to Special Lights site. Cookies save you time because they help us to provide a customized experience without having to remind us of your preferences each time you return to our web pages. Special Lights cookies cannot damage files, nor can they read information from the hard drive of a computer.
Cookies can help us provide our visitors with a personalized online experience in the following ways:
* They remember names and passwords for future visits so log-in is easier and faster * They ensure visitors are provided with the appropriate frames and content * They ensure visitors obtain the information requested * They help us deliver communications that are relevant and targeted to our visitors' interests
Special Lights cookies do not follow visitors when travelling on the Internet after leaving Special Lights site. We track the usage of our site in order to modify it according to our visitors' needs. We pay attention to what information is requested and attempt to make it easier to find such information in the future.
If visitors do not want the benefits of these cookies they can set their browser to reject the cookies. Visitors should consult the instructions for their particular browser on how to do this. However, visitors should understand that rejecting cookies might affect their ability to perform certain transactions on our site and our ability to recognise their browser from one visit to the next.
Special Lights also uses invisible pixels, sometimes called web beacons, to count how many people visit certain web pages. Information collected from invisible pixels is used and reported in the aggregate without personally identifiable information. Special Lights may use this information to improve marketing programs and content.
Like many web site operators, we also use software to analyse and record visitor numbers and other details such as:
the number of page views (or page impressions) that occur on Site; the number of visitors to our Site; how long those visitors (on average) spend on our Site when they do visit; and common entry and exit points into our Site. This aggregate, non-personal information is used by us to assist in analysing the usage of our web site.
Access to your personal information
We will endeavour to take all reasonable steps to keep any information that we hold about you accurate and up to date. If, at any time, you discover that information held about you is incorrect or if you otherwise wish to review or correct that information, please contact us.
Changes to this Privacy Statement
Order Process Policy
Once you have selected the products you would like to purchase, complete the form with your delivery details. Select how you would prefer to pay: we can call you to collect your credit card details or You can pay online using your credit card. Once you have submitted you order we will send you an email confirming your purchase. If you selected to pay online we will send you an email including the freight costs, click the link to go to the payment page. If you selected the to pay over the phone, we will call you and let you know how much your total order comes to including freight and collect your credit card details to process payment.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.